Terms of Service

1. Acceptance and eligibility

These Terms of Service ("Terms") are a binding agreement between you and OrbitOmni LLC, a Georgia limited liability company. FounderOmni is a product operated by OrbitOmni LLC ("FounderOmni," "we," "us," or "our"). These Terms govern access to FounderOmni's websites, applications, APIs, and related services (collectively, the "Services"). By creating an account, clicking to accept, purchasing a plan, or using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.

You must be at least 18 and legally capable of entering a contract. If you use the Services for an organization, you represent that you have authority to bind it. "Customer," "you," and "your" refer to that organization and its authorized users.

2. Accounts, organizations, and team members

You must provide accurate information, keep credentials and provider tokens secure, and promptly notify us of suspected unauthorized access. Accounts are personal to the authorized user and may not be shared. You are responsible for activity under your account unless caused by FounderOmni's breach of these Terms.

Organization owners and administrators control invitations, roles, connected services, billing, exports, and deletion. They may access, change, export, or delete organization data and remove members. You are responsible for selecting appropriate permissions, obtaining authority from team members, and ensuring that every invited user complies with these Terms.

3. The Services and plan features

FounderOmni currently includes nine product workspaces: Omni SEO & GEO, Omni Web Analytics, Omni Social, Omni Email, Omni Forms, Omni Schedule, Omni Sign, Omni Links, and Omni Affiliates. Together they provide search and AI-visibility monitoring, website analytics, social publishing and community workflows, email marketing, forms, scheduling, electronic signatures, Smart Links and QR codes, and affiliate-program management. Features, supported providers, storage, history, limits, and availability vary by plan and may change as described below. You receive a limited, revocable, nonexclusive, nontransferable right to use the Services internally during your subscription and in compliance with these Terms.

Plan descriptions and limits shown at purchase or in the workspace are part of these Terms. Prepaid credits, add-ons, provider charges, and usage-based features may have additional terms displayed before purchase or use.

4. Connected services and third-party platforms

The Services connect to third-party platforms only at an authorized user's direction. You authorize FounderOmni to request the permissions shown during connection, store and refresh the resulting authorization, and take actions you request or configure, such as retrieving destinations, publishing content, sending messages, reading available metrics and comments, replying or reacting where supported, or refreshing data. You may revoke a connection through the applicable workspace or provider. You must have all rights and permissions needed for each account, page, profile, organization, board, domain, channel, audience, and credential you connect.

Third-party platforms are governed by their own terms, policies, reviews, fees, rate limits, and technical requirements. Your use must comply with those rules, including applicable Google, YouTube, Meta, LinkedIn, TikTok, Pinterest, X, Microsoft, and AI-provider terms. We do not control and are not responsible for provider outages, API changes, delayed reviews, removed permissions, rejected posts, suspensions, metrics, or changes to an external account. We may disable an integration when necessary to comply with a provider's rules or protect the Services.

5. Customer content and instructions

You retain ownership of content, subscriber data, websites, marks, prompts, and other material you submit to the Services ("Customer Content"). You grant FounderOmni and its service providers a limited, worldwide license to host, copy, transform, transmit, display, and otherwise process Customer Content only as necessary to provide, secure, maintain, troubleshoot, and support the Services, comply with law, and carry out your instructions. Product improvement using Customer Content is limited to providing and improving your requested features, preventing abuse, and developing aggregated or de-identified insights; it does not authorize us to publish your content or train a FounderOmni general-purpose foundation model. This license ends when the content is deleted from our systems, subject to backups and legal retention.

You represent that you have all rights, notices, consents, and lawful bases required for Customer Content and the actions you direct. You are responsible for reviewing recipients, destinations, content, claims, links, schedules, permissions, and generated output before a live publication or send. FounderOmni does not claim ownership of Customer Content and will not use your brand or content in marketing without separate permission.

Public pages, links, reports, and marketplace listings

Some features create public or link-accessible material, including booking pages, forms, affiliate application pages, approved Affiliate Marketplace listings, Smart Links, QR destinations, public reports, and signing or management links. You control what you publish and must review the intended visibility before sharing. Anyone with a public URL may be able to view, copy, index, or redistribute its contents. Private recipient, partner-portal, signing, cancellation, and management links are bearer credentials and must be shared only with the intended person.

A Marketplace submission may display the program name, company name, description, logo, website, commission summary, audience, region, cookie window, and application URL after review. You represent that public listing information is accurate, current, noninfringing, and not misleading. FounderOmni may reject, pause, edit for formatting, or remove a listing for safety, quality, legal, or policy reasons, but the program owner remains responsible for the offer and partner relationship.

Electronic signatures and agreement responsibility

Omni Sign provides tools to prepare documents, route them to recipients, capture electronic actions and consent, and preserve completion evidence. You are responsible for choosing an appropriate document and signature method, confirming signer identity and authority when necessary, reviewing every field and recipient before sending, and determining whether electronic signatures are permitted for the transaction and jurisdiction.

FounderOmni is not a law firm, notary, identity-verification service, or substitute for legal advice. Omni Sign is designed for ordinary business agreements and is not intended for wills, codicils, testamentary trusts, family-law documents, court filings, notarizations, foreclosure or eviction notices, termination of insurance or utility benefits, product-recall notices, or another document requiring a specialized identity, consumer disclosure, witness, seal, delivery, or signature process. A completion record supports evidence of the workflow but does not guarantee identity or enforceability of an agreement.

Parties are not required to accept electronic records merely because Omni Sign is available. For a transaction involving a consumer or a disclosure legally required to be provided in writing, the sender is responsible for any required prior notice, affirmative consent, hardware and software disclosure, paper-copy option, withdrawal process, and demonstration that the recipient can access and retain the electronic record. Recipients should download the completed PDF and completion certificate for their records.

Scheduling and booking responsibility

Omni Schedule displays availability from customer-configured rules and, when authorized, connected calendar busy information. You are responsible for reviewing event settings, availability, time zones, locations, attendee questions, calendar permissions, and confirmations. Provider latency, permission changes, clock differences, daylight-saving changes, or activity outside FounderOmni can affect availability. FounderOmni rechecks available information before confirmation but does not guarantee that every scheduling conflict can be prevented.

You must not use booking pages to collect unnecessary sensitive data, misrepresent a host, send abusive reminders, or create deceptive appointments. Guests may receive private links to manage a booking; customers must not misuse or disclose those links.

Forms and response collection

Omni Forms lets customers design and publish forms, collect responses and permitted files, send notifications, and review analytics. You are responsible for every question, notice, consent statement, upload request, audience, retention decision, and downstream use of the responses. Do not collect passwords, payment-card data, protected health information, government identifiers, or other regulated or highly sensitive information unless FounderOmni has expressly approved the use in writing and the feature is designed for it.

Abuse protection reduces automated submissions but cannot guarantee that every response is genuine or safe. Review files and answers before relying on them. A plan limit may pause new submissions without deleting existing forms or responses.

Affiliate programs, attribution, and commissions

Omni Affiliates lets customers publish partner applications, approve or suspend partners, issue referral links, attribute eligible conversions, calculate commissions, and record payouts. You are responsible for program terms, disclosures, partner screening, advertising-law compliance, tax and payment obligations, conversion review, refunds, disputes, and paying partners. FounderOmni does not become a party to the relationship between a customer and its affiliates and does not hold or transmit partner funds unless a separate payment service is expressly offered.

Attribution depends on browser, network, customer-site, and integration behavior and is not guaranteed to identify every referral or resolve every competing claim. You must not create self-referrals, cookie stuffing, hidden redirects, misleading endorsements, fabricated conversions, or other deceptive activity. Customers must give partners clear instructions for clearly and conspicuously disclosing material relationships close to each endorsement, train and reasonably monitor partners, and investigate suspicious traffic before approving commissions. A platform disclosure tool or a profile-only disclosure may not be sufficient.

6. Email marketing, consent, and anti-spam rules

Permission and subscriber records

You may send marketing email only to recipients who directly requested it or where another lawful basis clearly permits the specific message. You must retain enough information to explain when, where, and how each subscriber was collected and provide that evidence when requested. Consent for one organization, product, or message type does not automatically authorize unrelated email.

Lists and activity we do not allow

You may not use purchased, rented, borrowed, scraped, harvested, appended, guessed, automatically generated, or third-party lists that lack direct, provable permission. An address is not permission merely because it is public, belongs to a business, or appears in a directory. Spam, phishing, malware, deceptive identity or subjects, credential collection, evasion of suppression systems, and attempts to re-subscribe an opted-out recipient are prohibited.

Verified identity and required campaign content

Customer campaigns must use a domain the organization controls and has verified. Every marketing campaign must accurately identify the sender, use truthful header information and subjects, provide a working reply path where appropriate, include the sender's valid postal address where required, and contain a clear, functional unsubscribe mechanism. FounderOmni does not provide a shared FounderOmni postal address for customer marketing campaigns.

Unsubscribe, bounce, and complaint handling

You must promptly honor opt-outs and applicable consent or preference requirements. For U.S. commercial email, the opt-out mechanism must remain available for at least 30 days after sending and requests must be honored within 10 business days; stricter or faster rules may apply elsewhere. FounderOmni records unsubscribe requests and prevents suppressed recipients from being queued again. Permanent bounces and provider complaints may be added to organization-level suppression records. You may not charge for opting out, demand information beyond what is reasonably needed, remove, hide, disable, or evade compliance controls, or restore a suppressed recipient merely to send again.

Deliverability monitoring and adaptive pacing

Plan allowances are measured as shown in billing. Separately, FounderOmni may batch or pace delivery to protect the customer's domain, recipients, other tenants, and shared infrastructure. We may review list acquisition, consent evidence, sending patterns, delivery, permanent bounces, complaints, unsubscribes, retry behavior, list growth, and engagement. We may reject an import or campaign when its permission source is missing, inconsistent, unusually old, or otherwise high risk. Inbox placement is not guaranteed.

7. Analytics, links, and collection from third parties

If you install Omni Web Analytics or use Smart Links, forms, email tracking, affiliate attribution, or similar collection tools, you are responsible for providing legally sufficient notices and obtaining any required consent before collection. Browser or device storage, heatmaps, email pixels, link tracking, and persistent identifiers may require consent in some jurisdictions even when they are not advertising cookies. You must configure the Services for the laws and audience that apply to you, honor applicable opt-out signals and withdrawals, and must not use the Services for unlawful surveillance, fingerprinting, re-identification, discrimination, or collection of sensitive information without necessary authority and safeguards.

You may not create links or QR codes that facilitate phishing, malware, deceptive redirects, impersonation, credential theft, unlawful goods or services, or evasion of provider safety systems. We may scan, block, disable, or preserve information about links reasonably suspected of abuse.

8. AI and generated output

Some features may use third-party artificial intelligence models. You are responsible for having rights to submit inputs and for reviewing outputs before use. Outputs may be inaccurate, incomplete, offensive, nonunique, or unsuitable and are not professional legal, medical, financial, or other regulated advice. You must not use AI features to make unlawful high-impact decisions, generate prohibited content, bypass safety systems, impersonate others deceptively, or violate provider terms.

As between you and FounderOmni, and to the extent permitted by law and provider terms, you may use generated output. FounderOmni does not guarantee that an output is protectable, noninfringing, accurate, or exclusive.

Search audits, rankings, backlink or authority signals, AI citations, recommendations, and generated fix plans are estimates based on available pages, connected-provider data, selected models, and third-party sources. They may be incomplete, delayed, or change without notice. You remain responsible for reviewing code, configuration, claims, and website changes before asking a person or AI coding agent to apply them.

9. Acceptable use

You may not use, or allow another person to use, the Services to:

• violate law, sanctions, export controls, contracts, platform rules, or another person's intellectual property, privacy, publicity, or other rights;
• send spam, facilitate phishing or fraud, distribute malware, engage in credential theft, or operate deceptive or harmful redirects;
• publish illegal, exploitative, terrorist, hateful, harassing, defamatory, sexually exploitative, or dangerously misleading content;
• access, monitor, or control an account, audience, device, website, or organization without authorization;
• probe, scan, overload, disrupt, or compromise the Services, or bypass authentication, safety systems, rate limits, usage limits, provider restrictions, or billing controls;
• use bots, scripts, scraping, bulk automation, or APIs except through interfaces and limits expressly made available by FounderOmni;
• reverse engineer, decompile, copy, frame, mirror, resell, sublicense, or create a competing service from the Services except where law expressly permits;
• upload secrets, regulated information, or sensitive personal data where the feature is not designed and contractually approved for it; or
• help or encourage anyone to do any of the above.

We may investigate suspected violations and cooperate with providers or authorities where legally required. Enforcement will be proportionate to risk, but urgent threats may require immediate action.

10. Fair Use Policy

Published numerical plan limits control first. If a plan describes a feature as "unlimited," "unmetered," or includes a generous shared allowance, that feature is intended for normal, good-faith use by the customer and its authorized team, not for resale, public infrastructure, credential sharing, automated load generation, or activity that imposes disproportionate cost or degrades service for others.

We evaluate fair use using objective factors such as request and send volume, concurrency, storage and media consumption, automated traffic, provider cost, failure or retry patterns, abuse signals, the customer's plan and organization size, and whether use matches the feature's intended purpose. Fair use does not permit us to silently charge an unagreed fee.

For a nonurgent fair-use issue, we will ordinarily provide reasonable notice, explain the affected usage, and offer a reasonable opportunity to reduce usage, remove data, purchase an available add-on, or move to an appropriate plan. If the issue continues, we may throttle, queue, limit, or suspend the affected feature. We may act immediately for security threats, legal violations, provider-policy violations, fraud, spam, deliberate limit evasion, or material harm to the Services or others.

Provider-specific costs and limits, including social API limits, X posting credits, email delivery and reputation controls, AI/search usage, media storage, analytics collection, and Smart Link traffic, may be metered separately when clearly disclosed in the plan or purchase flow.

11. Free plans, subscriptions, credits, and payment

Free plans are subject to their published limits and may change with reasonable notice. Before a paid order, the checkout will identify the product, price, billing interval, material limits, whether the subscription renews automatically, and how to cancel. Paid subscriptions are billed in advance on the cycle shown at purchase and renew automatically until canceled. You authorize our payment provider to charge the payment method on file for fees, taxes, add-ons, and usage you expressly approve.

You may cancel before renewal through the available billing settings or by contacting support when self-service cancellation is unavailable; cancellation will be made at least as easy as required by applicable law. Access to paid features ordinarily continues through the paid period. Except where required by law or expressly stated at purchase, fees and prepaid credits are nonrefundable, nontransferable, have no cash value, and do not roll over after any disclosed expiration. Failure to pay may result in downgrade, suspension, or termination after reasonable notice.

We may change future prices or plan features with at least 30 days' notice for existing paid customers when reasonably practical. A price change applies no earlier than the next renewal after the notice period. Taxes are your responsibility except taxes on FounderOmni's income.

12. FounderOmni intellectual property and feedback

The Services, software, designs, documentation, logos, and underlying technology are owned by OrbitOmni LLC or its licensors and are protected by law. These Terms do not transfer ownership to you. You may provide feedback voluntarily; we may use it without restriction or payment, but we will not identify you publicly without permission.

13. Copyright and rights complaints

If you believe content available through FounderOmni infringes your rights, email support@founderomni.com with your contact information, identification of the protected work, the relevant URL or account, a good-faith statement, and evidence of your authority. We may remove or restrict content and notify the customer as appropriate.

14. Beta and evolving features

Features identified as beta, preview, experimental, or in development may change, be incomplete, experience interruptions, produce incorrect results, or be discontinued. Do not rely on them for emergency, safety-critical, or legally required operations. Unless we expressly agree otherwise, beta features are provided without service-level commitments.

15. Availability, maintenance, and service changes

We aim to provide reliable Services but do not guarantee uninterrupted or error-free operation. Maintenance, security events, internet failures, provider outages, force majeure, and technical changes may affect availability. We may modify or discontinue a feature. If we discontinue a material paid feature without a reasonably comparable replacement, we will provide reasonable notice where practical and, when appropriate, a prorated credit for the unused affected portion.

16. Suspension, cancellation, and termination

You may stop using the Services, disconnect providers, delete projects, or cancel a subscription at any time using available settings. We may limit or suspend access for nonpayment, security risk, provider or legal requirements, abuse, or suspected violation of these Terms. When risk is not urgent, we will ordinarily give notice and a reasonable chance to cure.

We may terminate an account for a material or repeated violation, illegal activity, fraud, severe abuse, or an uncured suspension. Following ordinary cancellation or termination, we may provide a limited export period where reasonably practical. We may delete data after account closure according to the Privacy Policy, but may retain records required for law, security, suppression, billing, or dispute resolution.

17. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." FOUNDEROMNI DISCLAIMS IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT. WE DO NOT GUARANTEE PUBLICATION, DELIVERY, INBOX PLACEMENT, REACH, ENGAGEMENT, CONVERSION, REVENUE, SEARCH RANKING, AI VISIBILITY, DATA ACCURACY, OR ANY BUSINESS OUTCOME. YOU ARE RESPONSIBLE FOR BACKUPS AND FOR REVIEWING ACTIONS BEFORE THEY ARE SENT OR PUBLISHED.

18. Indemnification

To the extent permitted by law, you will defend and indemnify FounderOmni and its operators, contractors, and service providers from third-party claims, damages, and reasonable costs arising from Customer Content, your unlawful or unauthorized use of the Services, your violation of these Terms, or your violation of another person's rights. This obligation does not apply to the extent a claim was caused by FounderOmni's breach, gross negligence, or willful misconduct. We will provide reasonably prompt notice, allow you to control the defense with qualified counsel, and reasonably cooperate at your expense. You may not settle a claim in a way that admits fault by, imposes obligations on, or requires payment from FounderOmni without our written consent, which will not be unreasonably withheld.

19. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FOUNDEROMNI WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITIES, OR THE COST OF SUBSTITUTE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY.

FOUNDEROMNI'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOUNDEROMNI FOR THE AFFECTED SERVICES DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY OR (B) US $100. These exclusions and limits do not apply where prohibited by law and do not limit liability that cannot legally be limited.

20. Governing law and disputes

These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law rules. Before filing a claim, each party agrees to send written notice describing the dispute and attempt in good faith to resolve it for at least 30 days. Unless applicable law requires otherwise, the state and federal courts serving Gwinnett County, Georgia will have exclusive jurisdiction, and each party consents to that venue.

21. Export controls and sanctions

You may not use or export the Services in violation of United States export controls, sanctions, or trade laws. You represent that you are not prohibited from receiving the Services under applicable law.

22. General terms

These Terms, the Privacy Policy, plan descriptions, and any applicable order form, data processing addendum, or additional terms presented for a feature or purchase form the entire agreement regarding the Services. A signed order form or data processing addendum controls over a conflicting provision of these online Terms for its subject matter. If a provision is unenforceable, the rest remains effective. A failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a reorganization, financing, or transfer of the Services. No third party is a beneficiary. Electronic notices and acceptance satisfy writing requirements where permitted by law. Nothing in these Terms limits nonwaivable consumer, privacy, or statutory rights.

23. Changes to these Terms

We may update these Terms as the Services or law change. We will post the updated version and revise the effective date. For material changes affecting existing users, we will provide at least 30 days' notice when reasonably practical, unless a faster change is required for law, provider policy, security, or abuse prevention. Continued use after the effective date means you accept the revised Terms where that method of acceptance is permitted; we will request affirmative acceptance when required by law.

24. Contact us

Questions, legal notices, and rights complaints for OrbitOmni LLC and the FounderOmni service may be sent to support@founderomni.com. Do not send passwords, access tokens, government identifiers, or other secrets by email.