Atlassian Customer Interview Playbook
Prepare a customer interview, explore actual needs and capture evidence before deciding what to build. Follow the free source instructions and adapt the exercise to your product.
- Resource type
- Web playbook
- Publisher
- Atlassian
- Creator
- Atlassian
- Format
- Web guide
- Access / cost
- Free public playbook
- Access requirements
- The complete public instructions are free to read without an account. Optional Confluence, Trello or other template copies follow those products’ account and plan terms.
- Reuse
- Read and use the exercise at the source. Publisher text and optional software templates remain subject to Atlassian terms.
Use this resource for your next task
Prepare a customer interview, explore actual needs and capture evidence before deciding what to build.
- Open the original publisher page and confirm the format, access conditions and reuse terms.
- Read the instructions, then copy or download through the publisher’s own entry point.
- Replace example assumptions with your company’s facts and record the next decision or action.
FounderOmni links to the resource; availability and any account or paid-plan requirements remain with the provider.
Sources & review
Read the public instructions, materials and optional-template conditions; no software subscription is required to read the playbook.
Source check: 2026-10-23. View checked source.