Zammad
Track customer-service and internal support cases in one ticket system.
Editor’s Pick
- Built by
- Zammad
- Category
- Productivity
- Pricing
- See current plans on the official site
What it does
Zammad combines ticket handling, team workflows and customer context for service teams. Its current platform presents both human support and optional AI features, with hosted and self-managed paths.
Selected by FounderOmni from public sources. It was not submitted by the maker. Confirm current features and pricing on the official product page.
Published 2026-11-01 · Updated 2026-11-01
Editorial selection notes
A useful candidate when several teams need to work through a shared service queue.
Before you try it
Hosted plans and AI or enterprise options have different conditions. Verify channel support, retention and permissions; no support mailbox or customer data was imported.
Official product page · Sources checked
Dated excerpt of the official public product page. Visible interface examples, names, figures, testimonials and badges belong to the source presentation; they are not FounderOmni tests, feedback, endorsements or partnerships. Official image source: zammad.com · 2026-11-01
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